Privacy Policy Overview
How your information is collected, protected, and used
Our Privacy Policy Approach
Paradrinexis is committed to maintaining your privacy and keeping your personal information safe according to Australian standards.
This policy explains our collection, storage, use, and sharing practices to help you feel confident and informed.
Information We Collect About You
We only gather data necessary to deliver practical advice, community access, and improve our content.
Information You Provide Directly
- • Contact details—such as name, email address, and phone (if provided)
- • Enquiry submissions and questions sent to our team
- • Participation in forums or community discussions
- • Feedback or suggestions left through our forms
- • Newsletter or notification sign-ups (if offered)
Information Collected Automatically
- • Site activity, such as page visits or time spent
- • Technical data like browser, device type, operating system
- • IP address and location data for regional compliance
- • Cookies and similar tracking technologies
- • Referring links or websites that drove traffic to our pages
How We Use the Information
We use your information to reply, improve website experience, and share relevant updates.
- • Deliver responses to your questions and submissions promptly
- • Personalise your user experience for Australian needs
- • Improve website design, security, and performance
- • Inform you of relevant updates or new features
- • Review community feedback for ongoing improvement
- • Monitoring site metrics for technical support
- • Complying with Australian legal and regulatory requirements
Our Commitment: We prioritise protecting your data and never sell your details to marketers or unrelated entities.
When Information Is Shared
Information is only shared when necessary—for example, with technical service partners or to comply with law.
Our Service Providers
Trusted third-party partners support technical, hosting, or security services—access is strictly controlled.
Legal Obligations and Protections
If required by law, we may disclose limited information to regulatory authorities or law enforcement.
Anonymous and Aggregated Statistics
Aggregated site data helps us improve, but it never identifies individual users.
Your Rights Regarding Your Information
You have rights to control, correct, access, or object to how your data is used—just contact us to start the process.
- • Access a copy of your personal information
- • Correct or update your personal details at any time
- • Request your information be deleted from our records
- • Ask for your information in a portable format
- • Object to certain processing uses of your information
- • Request limits on some types of data processing
To exercise rights or ask a privacy question, contact us by email or via our website contact page.
Security and Protection Measures
We use organisational and technical safeguards to protect your personal data from loss or misuse.
Technical Security
- • Encrypted website connections (HTTPS/SSL)
- • Firewall protection and malware scanning
- • Access controls for digital resources
- • Secure elimination of obsolete data
Organisational Security
- • Team privacy training and awareness
- • Limited data access for authorised staff only
- • Data retention and review procedures
- • Processes for rapid privacy incident response
How Long Information Is Kept
We retain personal data only as long as needed to support your requests, comply with law, or resolve disputes.
- • Account information for as long as account exists
- • Usage data for content improvement analysis
- • Past communications for up to 2 years
- • No sensitive financial data is stored
- • Preferences only until unsubscribed
You may request early deletion by contacting us directly.
International Data Transfers
We store data in Australia, but servers or team may access information securely from other locations.
- • International access is secured by encryption protocols
- • Data is transferred only when necessary for support
- • Third parties must comply with Australian privacy rules
- • Cross-border access is regularly reviewed for safety
Cookies and Tracking Technology
Cookies personalise site experience, gather usage analytics, and remember settings; see Cookie Policy for details.
Types of Cookies and Purpose
- • Support secure, reliable site performance
- • Help monitor technical issues on site
- • Enable tailored content and recommendations
- • Remember settings and preferences
Browser settings allow control of cookies used.
How We Update This Policy
Major changes are posted on-site, with date of latest update for full transparency.
- • Website banner alerts for major updates
- • Email to users with accounts, if affected
- • Updated dates posted at top of the policy
- • Summary of changes clearly noted
Review this page periodically to stay informed.
Privacy Policy Questions
If you have concerns or requests, please contact us by email or our contact page.
Paradrinexis
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61 2 7267 9735
Email: content@paradrinexis.com
Policy last updated October 21, 2025
Policy effective from October 21, 2025